9:45 - Arrival
Refreshments & Networking
10:45 - Welcome
Jill Livesey, Managing Director - Lumina Intelligence
10:55 - Feeling the Pinch: The Impact of Rising Costs on Retail
Kathy Lee, Industry Manager of Consumer Retail - Google
Kathy joins us to give a detailed macro-economic outlook. How has the pandemic and rising cost of living altered the behaviour of consumers across the retail space? Which channels are winning? How does this differ regionally across the UK? What are Google's forecasts for the future?
11:15 - The UK Convenience Market Landscape
Blonnie Whist, Insight Director - Lumina Intelligence
Blonnie uses exclusive Lumina Intelligence data to focus on the market and consumer trends shaping UK convenience retail. What is the structure of the UK convenience sector? How has the rising cost of living impacted the behaviour of retailers and shoppers? What are the top growth opportunities for the coming 12 months?
11:35 - Catering for your community
Sarah Ellis, Group Marketing Director - A.F. Blakemore & Son Ltd
With shopper needs changing at pace, one-size-fits-all approach to convenience retailing is not viable. Sarah discusses the challenges and opportunities on the horizon for UK convenience and AF Blakemore's new strategy, which sets out to create a store estate that has the flexibility to respond to the needs of the audiences it serves.
11:55 - Rising Stars of UK Convenience
Host: Sarah Britton, Deputy Editor - Convenience Store
Angela Geddes, Store Manager - G&E Murgatroyd Spar
Hazel Ridge, Store Manager - Bassett's Londis
Mary Bradshaw, Store Manager - Heart of England Co-operative - Market Bosworth
Rushi Patel, Owner - Aborfield Stores Londis
The next generation of convenience store retailers have big shoes to fill - but they are more than up to the task! We put the finalists of the Convenience Rising Star of the Year at The Convenience Awards 2022 in the spotlight. Why do they stand out from the pack? How do they see the sector evolving? What are their goals for their businesses?
12:25 - Lunch & Networking
13:30 - What makes an Award-Winning Retailer?
David Charman, Managing Director - Spar Parkfoot
Ahead of the announcement of Convenience Retailer of the Year 2022 in the evening, we take a look back at our champion from 2021 - David Charman of Spar Parkfoot in Kent. Through a short video, we showcase the innovation and brilliant execution that saw David receive the biggest prize within the sector.
13:40 - The Ethics of Convenience
Host: Aidan Fortune, Editor - Convenience Store
Rosie Brown, Joint CEO - Cook
Amrit Pahal, Owner - H & Jodie's Nisa Local
Simon Millard, Food Director - FareShare
Alberto Lo Bue, Managing Director - Food Waste Heroes Programme @ OLIO
Convenience retailers are the heartbeat of local communities, giving back to support residents, charities, schools and more. In this panel, we discuss and highlight the ways in which retailers and brands are going above and beyond to drive change, not just from a local perspective, but also nationally and even globally. Use this session to identify how you and your business can support.
14:10 - Session to be confirmed
14:30 - Convenience Store Gamechangers Panel
Host: Ronan Hegarty, News Editor - The Grocer
Sophie Trueman, Managing Director UK&I - Too Good To Go
Chris Conway, eCommerce Director - Co-op
Jason Perry, Head of Online Development - Co-op
Mike Hollis, Retail Director - Bestway Wholesale
From food waste management to robot delivery to age verification technology, we unpick three key growth opportunities that could drive sales, save costs and increase efficiencies. Shoppers are becoming more demanding and with the cost of living increasing, convenience stores need to do more to differentiate from the competition.
During this session answer the following key questions: Why should sustainability be high on your agenda? What’s next for delivery? Can tech be the answer to the staffing crisis? How can retailers adapt to these trends easily? Our expert panellists offer practical advice that you can take back and implement into your business.
15:00 - The Power of the Brand